Last updated: May 2026

1. Data Controller
The data controller is [Company Name], located at [Address], Como, Italy. For any privacy-related enquiries, contact us at: [comosummerlove@gmail.com]

2. Data We Collect
We collect the following personal data: contact details such as name, surname, email address and phone number; booking information including dates, requested services and number of guests; and browsing data such as IP address, browser type, pages visited, and technical and analytical cookies.

3. Purpose of Processing
Your data is used to manage bookings and service enquiries, send booking confirmations and service-related communications, respond to customer support requests, improve the website experience using anonymised data, and send promotional communications only with your explicit consent.

4. Legal Basis
Processing is based on contract performance for bookings and services, consent for newsletter and marketing communications, and legitimate interest for website security and fraud prevention.

5. Data Retention
Data is retained for as long as necessary for the purposes for which it was collected, and in any case no longer than 10 years for tax and accounting obligations, or until consent is withdrawn for marketing purposes.

6. Data Sharing
Your data is never sold to third parties. It may be shared with technical service providers such as hosting, email and payment processors, or with competent authorities where required by law.

7. International Transfers
Some service providers may process data outside the European Union. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Your Rights (GDPR)
Under EU Regulation 2016/679, you have the right to access your personal data, rectify inaccurate or incomplete data, erase your data under the right to be forgotten, restrict processing, request data portability, object to processing for marketing purposes, and withdraw consent at any time. To exercise your rights, contact us at: [comosummerlove@gmail.com]

9. Cookies
This website uses technical cookies necessary for its operation and analytical cookies such as Google Analytics to improve our services. You can manage your cookie preferences via the banner displayed on your first visit or through your browser settings.

10. Complaints
You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at www.garanteprivacy.it.

11. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be published on this page with the updated date.